Don’t be the one to end it

Julie cut my hair today. She asked me something that not many people that cut my hair ask. She asked, “Is there anything else at all that I can do for you?”

Most of my haircuts end with “there you go!” Which is fine. But asking a customer if you can do anything else or if they found everything they were looking for in your store (as long as you are sincere…we can tell the difference!) is a small gesture that can go a long way.

Tip: When working with customers, don’t assume you are done with the transaction unless the customer tells you they are done (and don’t forget to ask… sincerely).


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