Don’t be the one to end it

Julie cut my hair today. She asked me something that not many people that cut my hair ask. She asked, “Is there anything else at all that I can do for you?”

Most of my haircuts end with “there you go!” Which is fine. But asking a customer if you can do anything else or if they found everything they were looking for in your store (as long as you are sincere…we can tell the difference!) is a small gesture that can go a long way.

Tip: When working with customers, don’t assume you are done with the transaction unless the customer tells you they are done (and don’t forget to ask… sincerely).

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: