Up and lit

My wife and I like to play a game around this time of year. We call it “Up and Lit”. If your Christmas lights are up, we’ll it has been very cold in some areas of the country so we’ll let it slide. However, if your Christmas lights are still up and [...]

Stop the crummy commercials

Watching the movie A Christmas Story during this Christmas season has reminded me how important having a meaningful dialogue with your customers can be.
You’ll remember in the 1983 movie Ralphie drinks gallons of Ovaltine and patiently awaits his Little Orphan Annie decoder pin so that he can unscramble the message only meant for Little Orphan [...]

Bagels and Expectations

So today was bagel day in the office (I heart bagels). I grabbed a raisin bagel and spread on some deliciously sweet strawberry cream cheese…or so I thought. It turned out to be a sun-dried tomato bagel that I spread on the deliciously sweet strawberry cream cheese- not the best choice on bagel day.
When [...]

Office Holiday Parties

Ah, yes. It’s that wonderful time of year again for the annual holiday office party. This one night can either be a step up for you in your organization or a tumble backwards into the abyss of being the poster child for office water cooler humor (a very dark and lonely place). [...]