Caught on Google Maps Street View

If you want to waste some time, check out Google’s new feature called Street View. It uses Google Maps to get down to the street level (only in San Fransisco at this time). After only a few minutes of browsing, I spotted this kid in the picture below in a private moment (click [...]

That meaty part of the curve

Ladies and gentlemen, this is Steven Koren. His G.P.A. is a solid 2.0! Right in that meaty part of the curve - not showing off, not falling behind.
-George Costanza, Seinfeld

My local dollar store (you know…the stores that sell everything for $1) is striving to become mediocre. They used to sell almost everything for $1, [...]

2 ways to increase your profits

As I see it, there are really only two main ways to increase your profits:
1. Add something (attracting new customers, opening additional locations, offering more products or services, etc.)
2. Subtract something (lowering costs, dropping unneeded products or services, restructuring the company, etc.)
But before you start adding or subtracting anything to your company, you need to be aware [...]

Seth Godin’s Visit to Utah

Seth Godin has now come and gone. He was here to promote his new book The Dip.
I won’t go over all of his presentation; it was more or less one of those “you-have-to-be-there-to-enjoy-it” presentations. However, I will highlight some of his more memorable quotes:

“Being average is dramatically over-rated.”
“Ad agencies should cross the [...]

Monologue or Dialogue?

My time lately has been eaten up by other things. In the mean time, enjoy this beauty about having a dialogue with your customers:

Principles over policy

Sara over at the The Curious Shopper, has a great blog post about her creative means to adhere to a bank’s policy for not serving customers at their drive-up window who are not in cars while satisfying her desperate need to deposit a check without a car (be sure to read this post!). She [...]

Building a better error message

While trying to plan a family vacation, I came across the following error page on the homepage of a movie theater:

(Click to enlarge image)
If I were the hosting company, I would make a few changes:

Attitude - Come back tomorrow? What about the hosting company being proactive and calling the website owner when this shows up [...]

Free stuff Friday

Scott Ginsberg, “That Guy with the Nametag” is giving away his latest 219 page book as a free download. You can find it here. I’ve read most of it, and it is quite good. Some of the topics include:

People buy people first.
Grow bigger ears.
The best swimmers are always in the pool.
Become the [...]

Don’t forget the bathroom

The family and I recently took a trip to Disneyland. We decided to drive the 12 hours to Disneyland. With three kids under the age of 8, you know that we took frequent bathroom breaks (and sanity breaks). I would guess on our trip we must have visited over 30 different bathrooms [...]